about
our agent service for EC & D2C logistics
The history of Sankyo is
the history of e-commerce.
We were one of the first to adopt IT in logistics and is implementing digital management in every aspect of warehousing.
Since the early period of e-commerce, we’ve grown together with customers
by responding to their various requests according to their business type.
What we introduce you is a full range of services specializing in e-commerce
that was born out of the needs for logistics, changing drastically with the times.
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For D2C
startup companiesD2C logistics is characterized by customers as individuals. It’s not about shipping 100 pieces at a time, but shipping only one piece 100 times. Unlike delivery to a distribution center designated by retail stores or wholesalers, the shipping is smaller and more frequent, which makes the operation complicated. For example, we received an inquiry from a manufacturer, saying they wanted to improve the overworking situation of every employee due to the increase in the number of shipments per day more than 20 times. Shipping errors and delays directly affect the customer reviews for products as well as the brand image. In particular, a mix-up of delivery notes causes a leak of personal information, which may be forced to leave the mall in the worst case.
Even if it’s the owned website of the brand, it is extremely difficult to recover deteriorated brand image. It also takes a lot of time and cost to respond to complaints, so D2C logistics requires high quality. In addition, we often hear about the loss of opportunity, in which shipping becomes unavailable due to the conflict between “inventory for business/wholesale purpose” and “inventory for e-commerce”. The purpose of our outsourcing service is to sell out to the last one through shared and centralized inventory management to eliminate such loss of opportunity as well as shipping errors at low cost. Outsourcing surely benefits you as the logistics cost is expected to turn into a variable cost as your e-commerce business grows. -
Delivery to Amazon FBA, ZOZOTOWN,
and MAGASEEKHaving stores on Amazon FBA, ZOZOTOWN, and MAGASEEK is now essential in order to increase e-commerce sales. However, such platforms have detailed delivery rules, which are subject to regular changes. We always have the latest delivery rules in place so that you can leave your task to us with confidence. Don’t worry if you cannot operate Amazon FBA as you don’t have the system of barcode management! We’ll help you from the stage of barcode issuance. We love to provide customers with assistance in any form. Feel free to contact us!
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Temperature control between 15 to 25℃
Some cosmetics can hardly be stored at room temperature and have severe storage conditions within a certain range, for example, 15 to 25℃. Regarding low-temperature control, we have a 24-hour monitoring system, which is designed to detect any irregular temperature in no time.
After the receipt of the goods, they are carried to the floor where the temperature is controlled with the highest priority.
We have built a flow that gives you great peace of mind even in the analog part of the process. -
Smooth attacks on cross-border e-commerce
In recent years, the ever-growing cross-border e-commerce market has been attracting attention. Among them, Japanese cosmetics is popular as safe and high-quality products. However, there are some uncertainties, especially shipments to China, South Korea, and Western countries.
It’s system cooperation, time difference, differences in holidays and business customs, not to mention the language barrier. The cross-border malls also frequently change their shipping rules (e.g. generate shipping records within 24 hours after receiving an order).
Another feature of cross-border e-commerce is the wide range of variation of orders. Singles’ Day (W11), hosted by Alibaba, is an example and it is said to have a scale more than 100 times usual sale held in Japan. One of our customers for several years sold more than 500 million yen on Singles’ Day alone, where we managed in the backyard.
Of course, there are many opportunities in the market with many uncertainties. Why not sell your products in the global market, expecting the future increase in the population?